SERVICE QUALITY AND CUSTOMER SERVICE CULTURE IN SOUTH KOREA: PRACTICAL CONCLUSIONS FOR UZBEKISTAN

Authors

  • Jumaboyev Abbos Biznes boshqaruv fakulteti magistri, Janubiy Koreyaning Dongshin universiteti.

Keywords:

xizmat sifati, servis, mijoz qoniqishi, xizmat madaniyati, Koreya tajribasi

Abstract

Mazkur maqolada Janubiy Koreyada xizmat ko‘rsatish sifati va mijozlarga xizmat qilish madaniyatining asosiy xususiyatlari tahlil qilinadi hamda O‘zbekiston sharoitida qo‘llash imkoniyatlari yoritiladi.

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References

1. Philip Kotler. Marketing Management. Pearson Education South Asia Pte Limited-2017

2. A. Parasuraman, Zeithaml V.A., Berry L.L. SERVQUAL model – 1988.

3. Zeithaml V.A., Bitner M.J. Services Marketing. – 2013.

4. World Bank. Service sector reports.

5. O‘zbekiston Respublikasi Davlat statistika qo‘mitasi rasmiy ma’lumotlari

6. Ilmiy maqolalar (Google Scholar bazasi asosida)

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Published

2026-05-03

How to Cite

SERVICE QUALITY AND CUSTOMER SERVICE CULTURE IN SOUTH KOREA: PRACTICAL CONCLUSIONS FOR UZBEKISTAN. (2026). Multidisciplinary Journal of Science and Technology, 6(4), 687-690. https://mjstjournal.com/index.php/mjst/article/view/7313