Multidisciplinary Journal of Science and Technology

Digitization of the banking system: improvements and benefits

Otabek Abdullayevich Eshqovov

Student of Termiz State University

Keywords: digitization systems, Bank digitization services, mobile applications, credit cards, transparent prices, liquidity reserves, risk analysis, risk tolerance, monitoring and control

Abstract

Digitization of the banking system has radically changed the activities of financial institutions and the methods of servicing their customers. With the development of technology, banks have managed to automate many of their processes, improve customer experience and improve efficiency. In this article, we will consider the improvement and benefits of digitization in the banking industry.

References

"Digital Transformation in Banking: A Roadmap for Success" by The Boston Consulting Group.

"Digital Banking: The Next Generation of Customer Engagement" by Accenture.

"The Future of Banking: How Digitization is Changing the Industry" by Deloitte.

"Customer Satisfaction Banking: The Impact of Service Quality on Customer Retention" by Journal of Service Research

"The Impact of Technology on Banking Services: A Literature Review" by Journal of Financial Services Marketing

"Banking Innovation: A Literature Review and Implications for Practice" by Journal of Financial Innovation